Service and Support
Service Concept
RA always adhere to the enterprise mission “Achievement on customers , achievement on ourselves ”,commit to provide advanced technology and high flexibility and excellent performance to exceed the requirement from our customer on technology, quality ,delivery and service .Satisfying customer is our ultimate goal and finally become the trusted partners of customers .
- Continue innovation development technology;
- Fast. efficient production cycles;
- Excellence , high quality control;
- Quick. Flexible delivery;
- Support on site. fast response .
Technical Support
Our R&D engineers have much experience in the famous enterprise in this field and provide service for top international customer . Our service department is a strong support team after sales and made up of senior engineers. As the window face to terminal customer ,they are trained and experienced, the department always put the customers ’ satisfaction as the first .They provide the high quality and efficient on-site service for our customer with focus and enthusiasm to protect the production running of customer.
- Professional installation and debugging on-site for being shipped equipment;
- Professional training the OP of the terminal customer;
- Quick response and solute to the problems on-site in 24h, provide service in the whole day;
- Provide technology support in the long run to make sure the normal production;
- Prepare enough spare quick-wear parts;
- Specially set the service point to the